Privacy Policy | EcoSun Wash

Who We Are

Our website address is: https://www.ecosanwash.com.

What Personal Data We Collect and Why We Collect It

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

When you fill out a contact form on our site, we collect your name, email address, phone number, and any other information you provide to respond to your inquiry and provide our services.

f you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use third-party analytics services to track and analyze the use of our website. These services may collect information about your use of the site and your IP address.

Who We Share Your Data With

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

Your Contact Information

For any questions or concerns regarding your privacy, you can contact us at:

Email: info@ecosanwash.com

Phone: (202) 430-5588

Address: 5511 Woodenhawk Cir, Columbia, MD 21044

Additional Information

How We Protect Your Data We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

What Data Breach Procedures We Have In Place

In the event of a data breach, we will notify affected users via email within 7 business days and take necessary steps to mitigate the breach.

What Third Parties We Receive Data From

We may receive data about you from third-party services, such as analytics providers and advertising partners.

What Automated Decision Making and/or Profiling We Do with User Data

We do not use automated decision-making or profiling with user data

Industry Regulatory Disclosure Requirements

We comply with all relevant industry regulations and standards regarding data protection and privacy.

Introduction

At EcoSan Wash, we prioritize your privacy and strive to be transparent about how we collect, use, and protect your personal information. This Privacy Policy outlines our practices regarding the collection and use of your personal data, specifically concerning our communication methods, including text messages, phone calls, emails, and pre-recorded voicemails.

Information We Collect

We collect personal information to provide you with exceptional service and to keep you informed about your project. The types of information we collect include:

Name
Phone number
Email address
Address
Details related to your project

How We Use Your Information

We use your personal information for the following purposes:

To communicate with you about your project
To send updates, confirmations, and important information via text messages, phone calls, emails, and pre-recorded voicemails
To respond to your inquiries and provide customer support
To improve our services and enhance customer experience

Communication Consent

By providing your contact information, you consent to receive communications from EcoSan Wash via:

Text Messages: Important updates and information related to your project. Standard messaging rates may apply.
Phone Calls: Direct communication regarding your project, appointments, and any necessary follow-ups.
Emails: Project updates, confirmations, and important notices.
Pre-recorded Voicemails: Important messages regarding your project when direct communication is not possible.

Opting Out

You have the right to opt-out of any or all communication methods at any time:

Text Messages: Reply STOP to any text message to unsubscribe.
Emails: Click the unsubscribe link at the bottom of any email.
Phone Calls and Pre-recorded Voicemails: Contact us directly at (202) 430-5588 to request removal from our calling list.

Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: info@ecosanwash.com

Phone: (202) 430-5588

Address: 5511 Woodenhawk Cir, Columbia, MD 21044

Thank you for choosing EcoSan Wash. Your privacy and satisfaction are our top priorities.